For information regarding security for records retrieved under the HIPAA and HITECH ACT please visit our website under Security/HIPAA Compliance.
(a) Traffic Data.
Like most website operators, we may automatically gather information of the sort that browsers automatically make available, including: (i) IP addresses; (ii) domain servers; (iii) types of computers accessing the Website; and (iv) types of Web browsers accessing the Website (collectively "Traffic Data"). Traffic Data is anonymous information that does not personally identify You. We or its contractors may use this data to analyze trends and statistics.
(c) Personal Information.
In order for You to use the Services, You must provide us certain information that personally identifies You ("Personal Information"). Personal Information may include, without limitation, (1) Your name, mailing address, e-mail address, facsimile and telephone number; (2) Your insurance carrier and insurance policy number; and (3) a description of the problem(s). In each case, You will be asked to provide Personal Information; the Website will not gather it surreptitiously. We may supplement the Personal Information You provide with additional Personal Information gathered from public sources or from third-parties (e.g., consumer reporting agencies) who may lawfully provide such information to us. We will not collect payment information, such as credit card or bank account information, through the Website, although it may permit you to make payments to us by means of third-party services operated at Third Party Websites that accept payment information pursuant to their own privacy policies. For additional information, see the section concerning Third-Party Websites, below.
You are under no obligation to provide Personal Information, with the caveat that Your refusal to do so may prevent You from using some of the Services.
(a) Traffic Data and Information Gathered Using Cookies
We may analyze Traffic Data and information gathered using Cookies to help us calculate overall usage statistics. By identifying patterns and trends in usage, we are able to better design the Website to improve Your experience, and to serve You more relevant and interesting content. From time to time, We may release Traffic Data and information gathered using Cookies in the aggregate, such as by publishing a report on trends in the usage of the Website. We do not attempt to link information gathered using Cookies to Personal Information.
(b) Personal Information
We use Your Personal Information to send you information about us and our services, to contact you when necessary in connection with the Services, to verify Your qualifications for certain Services, and to customize and tailor Your experience on the Website.
BY USING THE WEBSITE AND SERVICES, YOU CONSENT TO RECEIVE PERIODIC EMAIL COMMUNICATIONS REGARDING THE SERVICES AND OTHER MATTERS FROM US.
(ii) Disclosure in Connection with Services.
(iii) Other Disclosure. We also disclose Personal Information under the following circumstances:
By Law or to Protect Rights - We disclose Personal Information when required to do so by law, or in response to a judicial or other subpoena, warrant or court order, or when we believe in our sole discretion that disclosure is reasonably necessary to protect our property or rights or those of third parties or the public at large.
We have implemented and maintain reasonable security procedures and practices to protect against the unauthorized access, use, modification, destruction or disclosure of Your Personal Information.
We want Your Personal Information to be complete and accurate. By using the Website, You represent and warrant that all information You provide on any registration form or otherwise in connection with Your use of the Website and Services will be complete and accurate, and that You will update that information as necessary to maintain its completeness and accuracy. To confirm the completeness and accuracy of, or make changes to, Your Personal Information, login to Your personal profile here. If You would like to review the personal information we have in our files regarding You, you may do so through Your personal profile.