How To Upload Records

Deliver records back to Ontellus via our secure records portal using your Order Number details, found on your request cover sheet.


Uploading Records With Ontellus


Providing greater efficiency & insightful analysis to the claims industry – Ontellus is on the ground and in the cloud - revolutionizing the antiquated, manual process of record retrieval & claims strategy through development & key acquisitions



  • ChartSwap


  • Blue Ribbon Legal
  • National Legal Services
  • Quest Discovery Services
  • NDS
  • RSP
  • AMFS
  • Aboingo


  • Second Image National
  • Legal Partners


  • Keais Records, Inc.



Over the last 5 years, Ontellus has rapidly emerged to become the single largest records retrieval company delivering exceptional and client-centric service. Our services are used to drive effective information intelligence in many different areas of the claims and litigation management process. Through acquisitions and organic growth, Ontellus has built unsurpassed scale and capability in the Records Retrieval.

Ontellus is committed to protecting your reputation, your profitability and the interests of your valued clients and customers. To that end, we ensure that storage of our clients’ sensitive information aligns with the highest levels of security standards, as verified through our SOC2 Certification, HIPAA and HITECH Act Compliance and our own stringent, internal security practices.
Learn More About Our Security

How To Reach Us Via Our Legacy Brands


    San Dimas, CA
    Custodian Contact: 1-800-229-7477
  • RSP
    Temecula, CA
    Custodian Contact: 1-800-660-1107
  • NDS
    Custodian Contact: 1-800-622-9627
    San Jose, CA
    Custodian Contact: 1-408-441-7000
    including Keais, Houston, TX
    Custodian Contact: 1-877-807-5162 or via our online portal
    Secure Electronic Delivery for Custodian Providers
ChartSwap Provider

Manage & Fulfill Your 3rd Party Record Requests with ChartSwap

ChartSwap is a new business to business (B2B) health information exchange, connecting a network of providers to Records Retrieval companies like Ontellus.

ChartSwap’s offers a single platform where you can manage requests, track, and receive pay for uploaded records securely. There are more than +167,000 Custodians & Providers using ChartSwap to fulfill medical records requests – not just with Ontellus but hundreds of Records Retrieval companies.

Best yet….It’s Free For Providers To Use. 100% Secure & 100% Digital. Make the decision to sign up for ChartSwap today.