For more than 40 years, Ontellus has delivered exceptional, client-centric service. We fully understand your claims and legal record needs, and we take pride in delivering the best products in the fastest time. As a result, you spend more time focusing on strategy and less time collecting, preparing & indexing records.

Committed Team

Nationwide Footprint

Effective combination of personalized service, in-house legal advisors and tech support professionals distinguishes Ontellus from traditional record retrieval companies.

Strong industry leadership driving best practice client support, reporting and operational delivery in every jurisdiction.

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In-House Legal Team

Ontellus’ in-house legal team has extensive knowledge of local, state, and federal rules of procedure, rules of evidence and data privacy & security laws.

They provide HIPAA & Security Training of all Ontellus employees at hire & annually.

They play a critical role in ensuring Data Security & Compliance controls are followed in conjunction with our internal and external audits.

Strategic Account Management Team

Ontellus’ best-in-class client engagement platform utilizes a multi-point process.

Quality of Service measurements and reporting is reviewed with clients as part of our governance to ensure optimal performance.

Our team has a strong internal business process foundation and communication strategy to support client satisfaction and engagement.

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Technology Enablement

Worldclass platform enabling feature rich customer experience and continued process improvement.

Integration partnerships to speed records delivery.

Lean forward technology using machine learning and artificial intelligence (AI) to revolutionize the records retrieval and advance information insight.