Our Customer Care team is passionate about providing the highest level of on-demand customer service. From early career to advanced strategic partnerships we deliver solutions and grow relationships that support each client's internal goals and satisfaction with our services.
Each facet of our Operations team –from Production to the Field –processes a high volume of client orders & requests from across the nation. These teams utilize our advanced technology to maintain accuracy, security, and provide client personalization throughout the records retrieval process.
Ontellus IT & Development teams use lean forward technology to integrate partnerships, speed records delivery, and enable a rich customer experience. This team truly revolutionizes records retrieval with machine learning and AI advancements.
Our Finance & in-house Legal teams propel Ontellus forward by establishing, monitoring, and enforcing financial and legal policies and procedures. These teams play a critical role in data security & compliance and strive for positive vendor relationships and customer satisfaction.
Ontellus Human Resources works to attract and retain top talent through our best-in-class recruitment, development, compensation, and community endeavors. Our HR teams facilitate workplace environments that are both positive and productive.
Sales & marketing strives to help build the Ontellus brand and support the growth of business development and customer acquisition through an integrated, multi-media approach, including digital campaigns, customer engagement and industry tradeshows.
