Fast, Smart, Secure, Online

My.Ontellus™ is the Best-In-Class and Industry-Leading records retrieval portal. Developed by Ontellus and for Ontellus users, this web-based application is more than just a website and order form. Ontellus will work closely with its partners to help reduce the cost of heavy legal spend with records retrieval. All the while, increasing the levels of security with requesting, reviewing and distributing records.

Fast, Smart, Secure and Online, My.Ontellus™ easily allows you to:

Request Records

View Status updates and tracking details

Download records

Upload and share documents

Simple & Intuitive

The My.Ontellus™ design and workflow is simple and intuitive. Ontellus customers realize the benefits of using a portal like My.Ontellus™ to manage their cases and documents.

Did You Know?

Our Integration Solution Saves A Major Insurance Company $250k Annually

Learn How

Learn How You Can Transform Your Records Retrieval Process

My.Ontellus Features & Benefits

Record Ordering

Record Ordering

Request RecordsView Status updates and tracking detailsSmartOrder FormsUpload necessary legal documents providing a complete repository for every order Easily add-on to existing ordersSmartOrg, On-hand Records OrgIntegrated with Ontellus Verified Location Data Base

Claims Manager

Claims Manager & MyTask List

Searchable list of all orders, complete with up-to-minute status and record viewingPrioritized list of open ordersOnline viewing of all content – order, notes, received records and filmsComplete, detailed tracking of all interactionsSecure Customer Service email and chat from Ontellus with a simple click


Rich, Nationwide Location Database

Industry leading Verified location data baseLargest SmartLegal forms library including authorizations, subpoenas and other documents specific to record type and jurisdiction

Claims Review Assesment

Claims Review & Assesment

Evaluation by all collaboratorsConsistency in record organizationInstantly receive up-to-date complete chronology of organized records via SmartChron


Authorized User Management

Organization defined roles and permissionsAccessible by both carriers and firmsMulti-level, flexible approach for the management and review of claims