Request RecordsView Status updates and tracking detailsSmartOrder FormsUpload necessary legal documents providing a complete repository for every order Easily add-on to existing ordersSmartOrg, On-hand Records OrgIntegrated with Ontellus Verified Location Data Base
Searchable list of all orders, complete with up-to-minute status and record viewingPrioritized list of open ordersOnline viewing of all content – order, notes, received records and filmsComplete, detailed tracking of all interactionsSecure Customer Service email and chat from Ontellus with a simple click
Industry leading Verified location data baseLargest SmartLegal forms library including authorizations, subpoenas and other documents specific to record type and jurisdiction
Evaluation by all collaboratorsConsistency in record organizationInstantly receive up-to-date complete chronology of organized records via SmartChron
Organization defined roles and permissionsAccessible by both carriers and firmsMulti-level, flexible approach for the management and review of claims
