guidewire connect

Today insurance claims adjusters use Guidewire ClaimCenter™ to order their claims records from Ontellus via the My.Ontellus web-based cloud portal.


This typically involves logging in and entering claims data stored in ClaimCenter.  Additionally, the external portal is used to check the status of records and for viewing the retrieved records.  This results in adjusters jumping from one application to another, impacting response time and productivity.


Now, with the AddOntellus™ integration, insurers can order records, review status, and receive their records with Ontellus directly from within ClaimCenter.



What Does the Partnership Mean for Insurers?

AddOntellus™ integration as an add-on feature for ClaimCenter provides value for claims departments by creating a streamlined records retrieval process. The benefits of this integration—single sign-on, simplified workflow, and access to real-time information—can save adjusters hours per claim.


The AddOntellus™ integration with ClaimCenter™ transforms the claims process by reducing cost and increasing efficiency, which translates into informed decision-making and faster claims resolution.

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Learn more about the Guidewire–Ontellus Partnership!



Guidewire ClaimCenter™ is an industry-leading claims management system that supports all lines of personal, commercial, and workers' compensation insurance. ClaimCenter enables end-to-end claims lifecycle management, including:


Intuitive Loss-Report Intake

Advanced Adjudication Processes

Integrated Operation Reporting

Tracking of All Required Claims-Related Financial Data



Ontellus is the nation's largest, full-service procurer of medical records, wage and employment records, diagnostic imaging files, pharma, social security records, billing records and other claims-related data services.


Ontellus enables claims adjusters with analytics that help review case records in a logical timeline that dynamically adapts as more records are retrieved. Adjusters can share important sensitive HIPAA data digitally in the cloud with their legal counsel to support litigated claims.

Information set forth in the above materials contains “forward-looking information”, including “future oriented functional information”. Except for statements of historical fact, information contained herein constitutes forward-looking statements and includes, but is not limited to, the (i) projected technology deliveries of Ontellus; (ii) the expected completion of certain features; (iii) completion of Ontellus projects that are currently underway, in development or otherwise under consideration; and (vi) renewal of current customer, supplier and other material agreements. Forward-looking statements are provided to allow current and potential clients the opportunity to understand management’s beliefs and opinions in respect of the future so that they may use such beliefs and opinions as one factor in evaluating our services. Such forward-looking statements necessarily involve known and unknown risks and uncertainties. Although forward-looking statements contained in this information are based upon what management of Ontellus believes are reasonable delivery timeline assumptions, there can be no assurance that forward-looking statements will prove to be accurate, as actual results and future events could differ from those anticipated in such statements.