Today insurance claims adjusters use Guidewire ClaimCenter™ to order their claims records from Ontellus via the My.Ontellus web-based cloud portal.
This typically involves logging in and entering claims data stored in ClaimCenter. Additionally, the external portal is used to check the status of records and for viewing the retrieved records. This results in adjusters jumping from one application to another, impacting response time and productivity.
Now, with the AddOntellus™ integration, insurers can order records, review status, and receive their records with Ontellus directly from within ClaimCenter.
AddOntellus™ integration as an add-on feature for ClaimCenter provides value for claims departments by creating a streamlined records retrieval process. The benefits of this integration—single sign-on, simplified workflow, and access to real-time information—can save adjusters hours per claim.
The AddOntellus integration with ClaimCenter transforms the claims process by reducing cost and increasing efficiency, which translates into informed decision-making and faster claims resolution.