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Record retrieval

Retrieve MORE records, faster.

Get more of the records you need, faster, with Ontellus’ digital access to the largest custodian network in the U.S.

Aligned with SOC 2 Type II and HIPAA security standards.

More momentum

Keep every request moving

Get faster turnaround, greater fulfillment, and a simpler way to manage every request from submission through delivery.

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More fulfillment

Reach more record holders nationwide, helping close gaps and fulfill more requests.

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More simplicity

Retrieve, track, and manage all your record requests through one centralized platform.

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More visibility

Track requests from start to finish for greater visibility into where things stand throughout the retrieval process.

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More collaboration

Securely share records with authorized parties and digitally view medical images alongside the rest of the file.

MORE ASSURANCE

Built to deliver

Move cases and claims forward with a trusted partner built to deliver speed, efficiency, and security at scale.

  • Work with the nation's largest full-service records retrieval partner
  • Reduce manual work and unnecessary retrieval costs
  • Protect sensitive records with processes aligned with HIPAA and SOC 2 Type II
  • Rely on enterprise-grade technology designed for high-volume retrieval
  • Keep cases and claims moving with dependable retrieval support
Retrieval Screen Process

Secure by Design

Built to a higher standard

Your records deserve the highest level of protection. With SOC 2 Type II compliance and a HIPAA-aligned environment, you can rest easy knowing your data is secure and in trusted hands.

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Record discovery

Find more with Record Finder

Record Finder reviews the records you’ve already retrieved to identify additional locations where more of an individual’s records may be available, helping you uncover opportunities for additional records and build a more complete picture of the individual’s history.


Start your next record request and put Record Finder to work.

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