Record retrieval
Retrieve MORE records, faster.
Get more of the records you need, faster, with Ontellus’ digital access to the largest custodian network in the U.S.
More momentum
Keep every request moving
Get faster turnaround, greater fulfillment, and a simpler way to manage every request from submission through delivery.
More fulfillment
Reach more record holders nationwide, helping close gaps and fulfill more requests.
More simplicity
Retrieve, track, and manage all your record requests through one centralized platform.
More visibility
Track requests from start to finish for greater visibility into where things stand throughout the retrieval process.
More collaboration
Securely share records with authorized parties and digitally view medical images alongside the rest of the file.
ONE PLATFORM FOR EVERY RECORD REQUEST
Submit your request in My.Ontellus, and we handle the rest, from navigating different provider portals to retrieving and delivering the records back to one centralized platform.
MORE ASSURANCE
Built to deliver
Move cases and claims forward with a trusted partner built to deliver speed, efficiency, and security at scale.
- Work with the nation's largest full-service records retrieval partner
- Reduce manual work and unnecessary retrieval costs
- Protect sensitive records with processes aligned with HIPAA and SOC 2 Type II
- Rely on enterprise-grade technology designed for high-volume retrieval
- Keep cases and claims moving with dependable retrieval support
Secure by Design
Built to a higher standard
Your records deserve the highest level of protection. With SOC 2 Type II compliance and a HIPAA-aligned environment, you can rest easy knowing your data is secure and in trusted hands.
Record discovery
Find more with Record Finder
Record Finder reviews the records you’ve already retrieved to identify additional locations where more of an individual’s records may be available, helping you uncover opportunities for additional records and build a more complete picture of the individual’s history.
Start your next record request and put Record Finder to work.
MORE CHOICES
Two ways to uncover more
Ready to get MORE with Ontellus?
Reduce manual work, uncover critical information, and move cases and claims forward with connected support from request through resolution.